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The hotel is located right in the city center, directly in the pedestrian zone. It is less than 100 meters from the Golden Roof, Innsbruck’s most famous landmark, built for Emperor Maximilian.

The Old Town is only accessible by car between 6:00 AM and 10:30 AM. During this time, you can conveniently load or unload luggage directly in front of the hotel. Afterwards, only taxis are allowed into the pedestrian zone. However, parking is very easy at the Altstadtgarage Innsbruck, about 400 meters from the hotel. The address is: Innrain 4, 6020 Innsbruck. A reservation is not required. Simply take a ticket on entry and bring it to the front desk. The discounted daily rate is paid directly at the hotel. It is important to know that the parking garage has no elevator and no electric charging stations.

There are three options just a few minutes’ walk from the hotel. The InnenSTADT Garage at Kaiserjägerstraße 1, offers 6 charging stations. It's about a nine-minute walk from the hotel. The Rathausgarage at Adolf-Pichler-Platz 1, offers three charging points. The parking garage can be reached in around five minutes my foot. In the Sparkasse-Hörtnagl-Tiefgarage at Wilhelm-Greil-Straße 10, there are four more electric charging stations. Walking time: about seven minutes. Payment is made on-site at each location.

About a five-minute walk from the hotel, the Rathausgarage at Adolf-Pichler-Platz 1 offers a suitable parking option for motorcycles. Payment is made on-site.

It is about a 20-minute walk from the main station to the Altstadthotel Weisses Kreuz. If you don't want to walk that far,  you are happy to take the tram line 5 (included in the Innsbruck Card) to the Anichstraße/Rathausgalerien stop, from where it is about a 5-minute walk. A taxi is the most convenient option, as it can drop you off right at the hotel entrance in the pedestrian zone.

Bus line F (included in the Innsbruck Card) goes directly from the airport to the city center without any trasnfers. The trip takes about 15 minutes. From the nearest stop (Anichstraße/Rathausgalerien), it's about a 5-minute walk.

Rooms are ready for check-in from 3:00 PM on the day of arrival. On the day of departure, they must be vacated by 11:00 AM. A later check-out is possible by arrangement and for a fee. Our front desk team will be happy to assist you.

Our front desk is staffed 24 hours and is happy to fulfill (almost) all your wishes during your stay.

If you book at the Altstadthotel Weisses Kreuz, you will always end up on the 6th floor: the bar, front desk and breakfast area - this is where the action is. And of course, we don't let anyone (unless they want to) walk up 6 floors. So yes, we have an elevator.

A regional breakfast buffet with a diverse selection is available daily from 7:00 AM to 11:00 AM. Including numerous vegetarian and some vegan options. Gluten-free products are also available. If you require these, please let us know in advance. A lot of the products come from regional farms.

Oh yes: right at the top in the attic, the Blaue Brigitte awaits. The bar serves selected cocktail specialties, with or without alcohol. We love both, and there is a great selection of each.

Although we are an old, venerable building, high-speed Wi-Fi is of course available free of charge throughout the entire building.

You are welcome to safely store your luggage with us. Please just let our front desk team know. We have a secure locker system available.

Some of our rooms have a sofa bed that can be made up for an additional adult or two small children. There is a small fee for this service. Prior arrangement is essential:

Children 0-3 years: €40

Children 4-15 years: €60 plus €17 for breakfast

16 years and older: €75 plus €22 for breakfast

We provide baby cribs for our guests for €40. Just let us know in advance!

Pets are not permitted at the Altstadthotel Weisses Kreuz. We ask for your understanding.

The hotel has an elevator, but not all rooms are wheelchair accessible. For special requirements, we recommend prior arrangement with the hotel. There are specially equipped rooms.

You can pay with Mastercard, Diners and Visa, or contactless with a debit card or Apple Pay. And of course, you can also pay the classic way, in cash.

We are very happy about the positive feedback we receive on various review platforms. If you would like to take a look, you can find an overview here.

Booking through our website guarantees the lowest price. (If this is ever not the case, please contact us so that an immediate correction can be made). As a welcome gesture, all guests receive a free welcome drink in the "Blaue Brigitte" attic bar. This is the perfect start to a stay at the Altstadthotel Weisses Kreuz.

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The Welcome Card Summer and the Welcome Card Winter offer numerous benefits with just two or more overnight stays. These include free use of buses and trains operated by VVT and IVB as well as the regional trains of the ÖBB within the destination and the city of Innsbruck, discounts for pools, lakes and events, free ski buses and much more. You get even more benefits with the Welcome Card Plus for three or more overnight stays.

Our guests receive their personal Welcome Card at the front desk.

The Innsbruck Card is available for 24, 48 or 72 hours and the price for adults starts at €69. The card offers free admission to 22 museums and sights. In addition, one ascent and descent on selected mountain railways in the region is included. Free use of public transportation and the Sightseer Hop on - Hop off bus are also part of the offer. The Innsbruck Card is available at several locations: in the online shop, at the Tourist Information office (Burggraben 3), at the hotel front desk, in larger museums and at the Tabak Trafik at Innsbruck Airport.

From the hotel, the Golden Roof, St. James’ Cathedral, the Imperial Palace and the Court Church with the "Schwarzmandern" are all reachable in just 1 to 10 minutes. Also, only a two-minute walk away is the Innsbruck City Tower, which, after 133 steps, offers a unique view of the Old Town and the surrounding Alps. You can find a general overview on the official page for sights in Innsbruck. (Free entry to St. James' Cathedral, all other sights included in the Innsbruck Card)

The romantic Christmas market in the Old Town takes place directly in the pedestrian zone in front of the hotel from November 15 to December 23. In addition, atmospheric Christmas markets on the Hungerburg, in the St. Nikolaus district, in Wilten and on the Bergisel also invite you to visit. You can find more information at Christmas markets in Innsbruck.

The Tyrolean Folk Art Museum and the Ferdinandeum are a few minutes walk away. Slightly further away are the Zeughaus, the Tirol Panorama with the Museum of the Tyrolean Imperial Infantry and Ambras Castle. All of them impressively convey Tyrol's culture, art and history. (All museums included in the Innsbruck Card)

At the Bergisel Ski Jump (included in the Innsbruck Card), you can expect a ski jumping venue with an Olympic past, modern architecture by Zaha Hadid and a fantastic view over Innsbruck. You can reach it in about 30 minutes by foot, or in around 10 minutes by bus line 1 (free with the Welcome Card or included in the Innsbruck Card).

With bus line M (free with the Welcome Card, or included in the Innsbruck Card), which stops almost directly in front of the hotel, Ambras Castle (included in the Innsbruck Card) can be reached in about 15 minutes. On site, you will find significant art collections, impressive architecture, magnificent parklands and the first bathtub built especially for Philippine Welser.

It's about a 10-minute walk to Congress Innsbruck, from where the Hungerburg cable car takes you to the Hungerburg in just 8 minutes. From there, a short path leads to the valley station of the Seegrubenbahn, which reaches the Seegrube at 1,905 m above sea level in about 7 minutes. If you want to go even higher, the Hafelekarbahn can take you to the Hafelekar at 2,256 m above sea level in just 4 minutes. From the Seegrube and the Hafelekar, you get an impressive view of Innsbruck and the surrounding Alps. More information is available directly at the Innsbruck Nordketten Bahnen (included in the Innsbruck Card or discounted with the Welcome Card Plus).

Take the Hungerburgbahn to the Hungerburg and then, depending on your pace and chosen route, it’s about a 30–45-minute walk to the Arzler Alm or about a 50–60-minute walk to the Umbrüggler Alm. Both huts offer regional cuisine, cozy sun terraces and a beautiful view of the Tyrolean mountains. Or, on the south side of Innsbruck, visit the Patscherkofel (included in the Innsbruck Card, or discounted with the Welcome Card Plus in summer) with the Schutzhaus, the Lanseralm, the Igleralm and the Patscher Alm. Here you can conveniently get to the top with a cable car as well.

Line J of IVB (free with the Welcome Card or included in the Innsbruck Card) goes directly from the city center to the valley station of the Patscherkofelbahn (included in the Innsbruck Card or discounted with the Welcome Card Plus in summer), which is reached in about 20 minutes. From there, the cable car takes you to the mountain station at 1,965 meters above sea level in about 10 minutes. The summit of the Patscherkofel at 2,246 meters is reachable from there by foot.

The Lansersee is perfect for swimming and can be reached in about 30 minutes by tram line 6 (free with the Welcome Card or included in the Innsbruck Card). Lake Achen, Tyrol's largest lake, is about a 50-minute drive away and offers sailing, diving, surfing and boat trips (May-October).

It's about a 10-minute walk to Congress Innsbruck, from where the Hungerburgbahn reaches the Alpenzoo station in a few minutes. Alternatively, bus line W (free with the Welcome Card, or included in the Innsbruck Card) goes directly from the city center to the Alpenzoo stop. The Innsbruck Alpine Zoo (included in the Innsbruck Card) is Europe's highest zoo and presents around 150 different alpine animal species.

Wattens can be reached from the hotel in about 20 minutes by car or comfortably by the official shuttle bus from Innsbruck main station or Congress/Hofburg. The Swarovski Crystal Worlds (included in the Innsbruck Card or discounted with the Welcome Card) offer a sparkling world of experience with impressive art installations, a crystal museum and a spacious adventure park.

With a total area of 1,450 hectares, the Stubai Glacier is Austria's largest glacier ski area and has a panoramic platform at an altitude of more than 3,200 meters. The valley station can be reached from the hotel in about 50 minutes by car or by a direct ski bus from Innsbruck main station.

The public bike rental service, Stadtrad Innsbruck (24h free with the Welcome Card), allows you to get on a bike in just a few minutes. The nearest station is at Haus der Musik, Universitätsstraße 1, only about 400 meters from the hotel entrance. Stadtrad Innsbruck offers modern city bikes that can be rented spontaneously via app and returned to any station in the city.

There are several car rental companies in Innsbruck. The nearest stations are at Innsbruck Airport, which can be reached from the hotel in about 15 minutes by bus line F.

Guests who have an appointment or want to visit relatives can reach the clinic in about a 15-minute walk or about 5 minutes by tram. The address is Anichstraße 35.

The Altstadthotel Weisses Kreuz is a good starting point for reaching the most important academic institutions in Innsbruck. The Leopold-Franzens-University, whose main campus houses the faculties of humanities and natural sciences, as well as the Faculty of Social and Economic Sciences (SOWI), are only a 10 to 15-minute walk from the hotel. The Medical University and the University College of Teacher Education Tyrol are also very centrally located and easily reachable on foot. Furthermore, the locations of the Management Center Innsbruck (MCI) in the city center are also easily accessible by foot.

In Innsbruck, there are numerous brand dealerships and reliable independent vehicle repair shops. The hotel team can provide addresses and telephone numbers of trusted partner dealerships nearby upon request to ensure quick mobility.

There are numerous pharmacies in Innsbruck, and there is always a duty pharmacy available 24 hours. Several pharmacies are within a few minutes walk from the hotel. The current duty pharmacy can be found online or on notices at every pharmacy.

Please just get in touch, our team is happy to help. You can contact us by e-mail (hotel@weisseskreuz.at), telephone (+43 512 594790) or directly at the front desk.